Construction & Engineering

Installation and Customisation of a Contact Centre Telephony Solution for Five Years

South African Civil Aviation Authority ·Ref: SACAA/CCTS/00001/2026-2027 ·Gauteng

This tender closed on 18 June 2026.

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Key Facts

Closing Date

18 Jun 2026

Organisation

South African Civil Aviation Authority

Province

Gauteng

Source

eTenders (National)

Scope of Work

The South African Civil Aviation Authority (SACAA) requires a service provider for the installation and customisation of a contact centre telephony solution. This comprehensive solution will be implemented for a duration of five (5) years, aiming to enhance SACAA's communication capabilities and operational efficiency.Prospective bidders must demonstrate proven experience in delivering similar contact centre solutions and must be registered on the Central Supplier Database (CSD). All proposals should adhere strictly to the terms and conditions outlined in the tender documents, ensuring compliance with relevant South African procurement regulations.

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