Automation of CRM Processes Including Support and Maintenance for a Period of 3 Years

The Export Credit Insurance Corporation of South Africa Limited (ECIC) invites bids for the automation of its Customer Relationship Management (CRM) processes. This comprehensive project includes the implementation of automated solutions, along with providing ongoing support and maintenance services for a period of three years, ensuring the seamless operation and continuous improvement of CRM functionalities.Prospective bidders are required to consult the attached tender documents for specific eligibility criteria and detailed requirements. Typically, successful bidders will demonstrate extensive experience in CRM system implementation, automation, and long-term support, possess relevant technical expertise, and have a proven track record of successful projects in a similar corporate environment.