Provision of Debt Collection Service for Western Cape Government Health for Five Years

The Western Cape Government Health and Wellness (WCDHW) invites bids for a debt collection service for outstanding debts, including patient fees, personnel, and bursary-related debt, across all institutions under its control. The service is for a five-year period, requiring the contractor to implement specific steps to recover debt and provide detailed reports on unrecovered amounts.
Bidders must have an established office in the Western Cape, preferably in Cape Town, to facilitate efficient liaison and monthly inspections. Service providers must be registered on the Central Supplier Database (CSD) and comply with all tax obligations. Only debt collecting agents with proven experience in providing services to large institutions will be considered.