Supply, Implementation, Maintenance and Support of a Unified Channel Management (contact Centre) Solution with Integrated Telephony for the City of Cape Town Emergency and Non-emergency Contact Centres
Key Facts
Closing Date
16 Sep 2026
15 days left
Organisation
City of Cape Town
Province
Western Cape
Source
eTenders (National)
Briefing Session
17 Aug 2026, 11:00
Scope of Work
This tender calls for the supply, implementation, maintenance, and support of a unified channel management (contact centre) solution with integrated telephony. The solution is specifically for the City of Cape Town's emergency and non-emergency contact centres.
Specific eligibility criteria for prospective bidders are detailed within the complete tender documents.
What does winning this work actually cost?
PulseBids tracks 616 priced awards in IT & Technology, including 2 from City of Cape Town — with a median, range and suggested bid window for this exact category.
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