IT & Technology

Appointment of an Online Ticketing Service Provider for a Period of 36 Months at Ushaka Marine World

Ethekwini Metropolitan Municipality ·Ref: 36595 (5U) ·KwaZulu-Natal

Key Facts

Closing Date

21 Aug 2026

32 days left

Organisation

Ethekwini Metropolitan Municipality

Province

KwaZulu-Natal

Source

eTenders (National)

Briefing Session

27 Jul 2026, 11:00 (compulsory)

Scope of Work

Durban Marine Theme Park trading as uShaka Marine World (DMTP) requires the provision, implementation, operation, and ongoing support of a fully integrated, end-to-end Online Ticketing System on a commission-only basis. The appointed service provider will be responsible for delivering a secure, scalable, and user-friendly digital ticketing solution that enhances customer experience, supports revenue growth, and enables real-time operational insights.

Tenderers must be registered on the National Treasury Central Supplier Database (CSD) as a service provider; for Joint Ventures, each party must be registered. Only bidders with fully paid municipal fees or who have concluded debt acknowledgement agreements with the Municipality are eligible to tender. No tender will be considered from persons in the service of the state.

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