Licensing, Hosting, Maintenance, Support & Enhancement of Telviva Telephony, Queuemetrics, Call Cabinet, Nice Wfm & Callbi Speech Analytics Solution for Raf (36 Months)
Key Facts
Closing Date
14 Sep 2026
17 days left
Organisation
Road Accident Fund
Province
Gauteng
Source
eTenders (National)
Scope of Work
The Road Accident Fund (RAF) seeks a service provider for the licensing, hosting, maintenance, support, and enhancement of its telephony and analytics solutions. This includes Telviva Telephony, Queuemetrics Reporting, Call Cabinet Recording, Nice Workforce Management (WFM), and Callbi Speech Analytics. The contract period is for thirty-six (36) months.
Specific eligibility criteria and mandatory requirements for this tender are detailed within the complete tender documents. Bidders are advised to review these documents thoroughly for full compliance.
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