Outsourcing a Service Provider for Rendering Internet/wifi Service for 36 Months at Logistic Division, Pretoria

The scope of work involves outsourcing a service provider for rendering internet/WiFi services for a period of 36 months at the Department of Defence (DOD) Logistic Division in Pretoria. This includes supplying, configuring, installing, and maintaining internet routers, network switches, wireless access points, and all necessary cabling and infrastructure (fiber optic/Category 6) across specified floors (Ground, 4th, 5th, 6th, 8th, 9th) of the Perterson Bothongo Building House No. 1&2. The service also requires ensuring 99% network uptime, providing technical support (business hours with 24/7 emergency support), fault response within 4 hours, and resolution within 24 hours. The project further includes comprehensive documentation (as-built diagrams, equipment inventory, configuration documentation, user/administrator manuals) and basic training for designated military personnel.
Bidders must attend a compulsory briefing session and submit a certificate of attendance to be eligible. Submissions require strict adherence to a two-envelope system (technical and price proposals) and the submission of various mandatory returnable documents, including Standard Bidding Documents (SBDs), a Group Questionnaire, B-BBEE certificates or affidavits, SARS tax compliance documents, CSD registration reports, and relevant Electronic Communication Network Service (ECNS) and Electronic Communication Service (ECS) licences. Evaluation will proceed in phases, with a mandatory functionality threshold of 80% (16 points) that must be met to advance to the final price and preference evaluation, which will be conducted using the 90/10 preference point system.